Privacy Policy Golden Faves https://www.goldenfaves.com About our privacy policy Golden Faves cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Golden Faves. The starting date for the validity of these conditions is 01/02/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy. About data processing Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible. Online store software Web hosting Shopify We purchase web hosting and email services from Shopify. Shopify processes personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. Shopify has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Shopify is obliged to maintain confidentiality under the agreement. 

E-mail and mailing lists MailChimp We send our e-mail newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties in this context. Shopify We use the services of Shopify for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Shopify does not have access to our mailbox and we treat all our email traffic confidentially. Payment processors Pay.nl We use the payment service provider Pay.nl to process (part of) the payments in our online store. Pay.nl processes your name, address and residence details and your payment details such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. In the case of an application for a deferred payment (credit facility), Pay.nl shares personal data and order data with post-payment service providers. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Pay.nl's services for which it engages third parties. Pay.nl does not store your data for longer than permitted by the legal terms. Mollie We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data.

Mollie reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal periods. Klarna We use the Klarna platform to process (part of) the payments in our online store. Klarna processes your name, address and residence details and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. In the case of an application for a deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not store your data for longer than is permitted by the legal periods. MultiSafepay We use the MultiSafepay platform to process (part of) the payments in our online store. MultiSafepay processes your name, address and residence details and your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of MultiSafepay's services for which they engage third parties.

MultiSafepay does not store your data for longer than permitted by legal terms. Buckaroo We use the Buckaroo platform to process (part of) the payments in our online store. Buckaroo processes your name, address and residence details and your payment details such as your bank account or credit card number. Buckaroo has taken appropriate technical and organizational measures to protect your personal data. Buckaroo reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Buckaroo's services for which they engage third parties. Buckaroo does not store your data for longer than is permitted by the legal terms. Sisow by Buckaroo We use the Sisow by Buckaroo platform to process (part of) the payments in our online store. Sisow by Buckaroo processes your name, address and residence details and your payment details such as your bank account or credit card number. Sisow by Buckaroo has taken appropriate technical and organizational measures to protect your personal data. Sisow by Buckaroo reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Sisow by Buckaroo's services for which they engage third parties. Sisow by Buckaroo does not store your data for longer than is permitted by the legal periods. Reviews Trustpilot We collect reviews via the Trustpilot platform.

If you leave a review via Trustpilot, you are required to provide your name, place of residence and email address. Trustpilot shares this information with us so that we can link the review to your order. Trustpilot also publishes your name and place of residence on its own website. In some cases, Trustpilot may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with trustpilot. They only use this information for the purpose of inviting you to leave a review. trustpilot has taken appropriate technical and organizational measures to protect your personal data. Trustpilot reserves the right to engage third parties to provide services, we have given Trustpilot permission to do so. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which Trustpilot engages third parties. Shipping and logistics PostNL If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. It is necessary for us to share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties. Invoicing and accounting External sales channels Purpose of data processing General purpose of processing We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data - other than at your request - op een later moment contact met u op te nemen, vragen wij u hiervoor expliciet toestemming. Uw gegevens worden niet met derden gedeeld, anders dan om aan boekhoudkundige en overige administratieve verplichtingen te voldoen. Deze derden zijn allemaal tot geheimhouding gehouden op grond van de overeenkomst tussen hen en ons of een eed of wettelijke verplichting. Automatisch verzamelde gegevens Gegevens die automatisch worden verzameld door onze website worden verwerkt met het doel onze dienstverlening verder te verbeteren. Deze gegevens (bijvoorbeeld uw IP-adres, webbrowser en besturingssysteem) zijn geen persoonsgegevens. Medewerking aan fiscaal en strafrechtelijk onderzoek In voorkomende gevallen kan Golden Faves op grond van een wettelijke verplichting worden gehouden tot het delen van uw gegevens in verband met fiscaal of strafrechtelijk onderzoek van overheidswege. In een dergelijk geval zijn wij gedwongen uw gegevens te delen, maar wij zullen ons binnen de mogelijkheden die de wet ons biedt daartegen verzetten. Bewaartermijnen Wij bewaren uw gegevens zolang u cliënt van ons bent. Dit betekent dat wij uw klantprofiel bewaren totdat u aangeeft dat u niet langer van onze diensten gebruik wenst te maken. Als u dit bij ons aangeeft zullen wij dit tevens opvatten als een vergeetverzoek. Op grond van toepasselijke administratieve verplichtingen dienen wij facturen met uw (persoons)gegevens te bewaren, deze gegevens zullen wij dus voor zolang de toepasselijke termijn loopt bewaren. Medewerkers hebben echter geen toegang meer tot uw cliëntprofiel en documenten die wij naar aanleiding van uw opdracht hebben vervaardigd. Uw rechten Op grond van de geldende Nederlandse en Europese wetgeving heeft u als betrokkene bepaalde rechten met betrekking tot de persoonsgegevens die door of namens ons worden verwerkt. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly. Right of inspection You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data. Right of rectification You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us. Right to limit processing You always have the right to limit the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days.

If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction. Right to portability You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed. Right to object and other rights Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Golden Faves. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters. Cookies Google Analytics Cookies from the American company Google are placed via our website, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged to provide access to this data based on applicable laws and regulations.

We have not allowed Google to use the obtained analytics information for other Google services. Third-party cookies In the event that third-party software solutions use cookies, this is stated in this privacy statement. Changes to the privacy policy We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail. Our tiktok link uses advanced matching, which shares personal information including the email address and telephone number.

Contact details Golden Faves Berghemseweg 191 5348cd Netherlands T E golden.faves@gmail.com Contact person for privacy matters C.g.h Chloë Van Den Hurk.